Your currency exchange questions answered…
How do I get my funds to you?
The quickest way to get your
funds to us is by CHAPS transfer at your bank which is instantaneous
but chargeable. Alternatively you can use internet banking, BACS
transfer, or you can send us a cheque. All funds must be cleared before
we transfer your currency.
How do I know my money is safe with you?
Security
of your funds is of paramount importance; therefore we hold and
maintain Segregated Client Accounts at Natwest Bank so that clients’
funds are totally separate from our business accounts.
I do not need the currency yet but I would like to book the rate now, is this possible?
If
you do not need the currency now, but the current rate is favourable,
we can fix the rate for up to 18 months in advance in exchange of a 11%
deposit, taking away the risk of the rate fluctuating against you and
helping you plan for the future a little more easily.
How long will it take to get my currency?
Once
we have received your funds we will transfer your new currency. With
our standard transfer this takes up to 5 days, or you can opt for
Urgent International Transfer, which can show as cleared funds within a
matter of hours but can also take up to 48hours, which is all dependent
of the receiving banks clearing system.
If you do not charge any commission how do you make any money and remain competitive?
Simple.
Because of the sheer volume of business that we transact it allows us
to access wholesale rates for the benefit of our clients. We do not
need to charge commission because we make our money on the small
margins between what we’ll buy and sell at, whilst still beating the
rates offered by the banks by up to 5%!
So, are there no additional charges to pay at all?
The only extra charge you will have is £15.00 to transfer the currency to the receiving bank on anything under £20k.
I only need to transfer a small amount of money to pay bills each month. Can you do this?
ROPS!
Regular overseas monthly service is designed for anyone needing to
transfer a small amount monthly, bi-monthly or quarterly. You can still
make a saving on the exchange rate, fix the rate for 12 months and each
transfer is reduced from £15 to £5. All you need to do is let us know
how much you need to transfer, set up a Standing Order with your bank
and let us know where you would like us to transfer the funds.
I need to buy currency, but and I am hoping to achieve a better rate than is available now, what should I do?
Let
us know what rate you are hoping achieve, our expert currency dealers
can advise of a reasonable rate to expect, then we will put a Limit
Order in place. If the
markets go in the right direction and rate
you have targeted becomes available at any time, the Limit Order will
be automatically executed and your currency purchased.
What currencies do you trade?
We buy and sell the following currencies for our clients:
GB Pounds
US Dollars
Euros
Australian Dollars
New Zealand Dollars
Hungarian Foraint
Swiss Francs
Czech Kroner
Swedish Kroner
Norwegian Kroner
Cypriot Pound
Hong Kong Dollar
Japanese Yen
Thai Baht
Canadian Dollars
Polish Zloty
Indian Rupee
Moroccan Dirham
South African Rand
Maltese Lira
AED Dirham
If you have requirements for any other currency, please call us on 08000 321109